All tiles and paving slabs from PorcelainPaving.co.uk come with a minimum 10-year warranty, providing added assurance. Select products are backed by an upgraded 15-year warranty – check your selected product(s) to see which warranty is applicable.

Our warranties assure that your PorcelainPaving.co.uk products will be devoid of any defects in both workmanship and materials. For more details, visit our Warranty Information page.

At PorcelainPaving.co.uk, orders over £750 delivered to mainland Britain enjoy free delivery. For those residing in Northern Ireland, the Isle of Man, the Channel Islands, the Isle of Wight, or other offshore locations, please contact us for a delivery quote. Orders under £750 generally incur a £50 delivery charge, but if your order consists solely of paving accessories and weighs less than 150kg, the delivery charge is just £20.

For an additional £25, we offer next-day delivery. Saturday delivery is also available for an extra £60. Please note that orders placed post 12 noon won't be processed until the following business day. To learn more, visit our Delivery page.

When purchasing products online from PorcelainPaving.co.uk, you reserve the right to cancel your order for any reason provided it's done within 14 days of delivery.

To cancel your order, please contact the PorcelainPaving.co.uk team on 029 2080 3756. It's important to note that cancellations must be made via telephone – we will not accept cancellations received through email or any other form of contact.

All unwanted goods must be returned at your own expense. For more information, please refer to our Returns Policy.